FAQs
Please read the FAQs below. If you can't find the answer you're looking for, please contact us here.
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How does shipping and delivery work?
We offer free Australia-wide shipping. You can expect your package to arrive within 5 to 9 business days.
Warranty
Our Up with the Sun Portable Espresso Machine and is backed by a 12 month warranty.
To start a warranty claim, please use the Contact Us form.
What is a portable espresso machine?
A portable espresso machine is a compact, lightweight device that lets you brew quality espresso anywhere - be it the beach, a hiking trail, or the office. No power outlet? No problem! Our
machines are designed for adventure.
How does it work?
Simply add your favourite ground coffee or pods, fill the water chamber, and press to start. In just a few minutes, you’ll have a
smooth espresso ready to enjoy.
Do I need electricity or batteries?
Our portable espresso machines include a
rechargeable battery for convenience when you’re away from a power outlet.
Is it easy to clean?
Yes! Our machines are designed with easy-clean components that can be rinsed under running water.
You can also simply fill the water chamber with hot water and run the machine without coffee for an easy self-cleaning option.
For best results, we recommend cleaning after each use to keep your espresso tasting fresh.
What kind of coffee can I use?
This machine is 3in1! Meaning you can use finely ground coffee, large espresso pods (Nescafé Dolce Gusto), or small espresso
pods (Nespresso Original).
How portable is it?
Our machines are lightweight, compact, and travel-friendly. Slip one in your backpack, take it in your car, or stash it in
your beach bag. Your espresso goes wherever you go.
Can I take it camping or to the beach?
Absolutely! That’s what it’s designed for. No matter the adventure - sunrise hikes, beach days, or road trips. Your espresso will be ready when you are.
How long does it take to make a coffee?
When using pre-heated water and the direct extract option your espresso will be ready in under 2 minutes.
To use the water heating function, you should set aside 10 minutes for your machine to heat the water and extract the coffee.
Is it durable?
Yes! Our machines are made with high-quality materials designed to withstand outdoor adventures. Think sturdy, reliable, and made for Aussie explorers.
Can I send an order as a gift?
Absolutely! Our products are the perfect gift for any coffee lover or adventure seeker.
At the checkout, simply enter the gift recipient's address as the shipping address, and your own address as the billing address.
We don't include any value invoices in the box, as receipts are sent directly to your email address.
*Please note: We use external fulfilment partners and are unable to include messages in the package - we're sorry!